We partner with a number of businesses in industries including Logistics, Medical, Telecoms and Food packaging. Below are a few examples of some of the solutions we have provided.

Tablet and mobile applications by Cortex Ltd

Multi-Use Mobile App

We developed an app for a client who manages medical equipment, to be used by their employees. With this app, they can easily track order collections and deliveries, as well as scan item barcodes and access up-to-date information about item availability. This app also includes user permission controls, allowing admins to have control over which users have access to which functions on the app – allowing for greater streamlining of workflows, as well as data security and control.

SLA Report by Cortex Ltd

Tablet/Mobile Booking App

A responsive and user-friendly mobile/tablet application was developed for a client of ours who oversees and manages shipping and cargo. The app is used by this company’s customers, and is available to them on any tablet and mobile device – meaning they can access information about their orders and track cargo, anywhere and anytime they need to. User security was a big focus for this client, so additional features were added to protect both them and their customers, including increased password security, 24 hour system lockouts and daily misbehaviour reports.

SLA Report by Cortex Ltd
Interactive Scheduler by Cortex Ltd

Monthly Case Management Summary

This client had important data spread across three different systems. We provided an integration solution for them – allowing them to have a collated, holistic overview of all their service level data. Working closely together, we designed and developed service level agreement reporting packs, incorporating their most important statistics and service level data. This was turned into an automatically generated report that’s emailed directly to their customer management team for review.

laptop and mobile phone

Daily Security Report

For a client with specific data security needs, we developed an automatically generated security report, which is emailed to admins every morning in a CSV file format. The report provides detailed insight into their company application, including who has logged in and who has been locked out due to too many failed login attempts. This allows them to quickly and proactively assess potential break-ins or identify the need for updated login details.

laptop and mobile phone
SLA Report by Cortex Ltd

Cortex Ticketing System

If we don’t practice what we preach, we wouldn’t be a good business! We recently re-developed and streamlined our own ticketing system, including upgrading the design and user experience. It includes a dashboard with up-to-date ticket information, an overview of who is working on what, an internal notification system, detailed work history information and the ability to log support emails with statuses and priorities. Our clients can log in and view their own tickets, as well as update or add information.

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